Effective leaders are aware of the impact emotions have on one’s productivity. This course improves your understanding of emotions and emotional intelligence applied in the workplace. Participants will explore, practice techniques and tools to lead with
EQ and create a high performance team. Learn how to motivate and bring out good performance effectively.
What you'll learn
By the end of this course, participants will be able to:
-Identify and assess their emotions and identify what triggers it and how to respond to it;
-Manage their emotions and apply it to tasks such as thinking and problem solving;
-Maximize team performance using emotional intelligence
Outline
1. The Science of Emotional Intelligence
2. Emotions Activity
3. Sympathy vs. Empathy
4. Emotional Intelligence Applied to Leadership
5. Path to Leadership EQ
6. Self-Awareness
7. Awareness of Others
8. Authenticity
9. Emotional Reasoning
10. Self-management
11. Inspiring Performance
12. Developing Your EQ as a Leader
13. Applying Leadership EQ to Workplace Scenarios
14. Identifying & Solving work problems with EQ
15. Communication with EQ as a Leader
16. Handling Conflict with EQ
