Enroll in Handling Employee Complaints & Discipline by Altabest Management Services

Handling Employee Complaints & Discipline sale ended	₱ 1,500.00
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Regular sale ended	₱ 1,500.00
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Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
You've been added to the Waitlist. We'll email you once a slot becomes available.
Regular sale ended	₱ 1,500.00
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Regular sale ends on 04/28/24	₱ 1,500.00	×
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Regular sale ends on 05/28/24	₱ 1,500.00	×
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Regular sale starts on 04/29/24	₱ 1,500.00
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Training Details

Addressing disciplinary issues is a reality for most managers. This can be a very sensitive and stressful process that many deals with in only a cursory manner or avoid altogether. However, if disciplinary issues are avoided or handled poorly, they can lead to very serious legal problems for the organization and the individuals involved.

Most managers in general prefer not to discipline their employees because it is unpleasant. Nevertheless, having a disciplinary policy in the workplace is indispensable. Discipline is important because managers expect a certain type of behavior from their employees at work. Managers cannot achieve the goals they set out if their employees are problematic and cannot be relied upon to deliver productive outcome.

All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career.

This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance.

When the situation warrants termination and dismissal, you must be able to abide by the law and conduct these actions with confidence.

With this in mind, we are faced with the following questions:

How do you set up a system where it is both fair,
just, legal for both employers & employees?
What tools or documents are needed to effectively
implement Employee Grievance and Discipline?
How do you correct and manage employees in a
positive and objective manner?
What is the legal process for dealing with
resignations, dismissals and terminations?
How do you solve employee problems effectively?

**All webinars/trainings are held via Zoom.

Outline

Grievance Mediation
- what is grievance
- how grievance develops
- approaches to handling grievance
- grievance handling principles
- handling grievance mediation discussion
Taking Disciplinary Action
- setting ground rules
- purpose of the Code
- approach to discipline
- terminology used in discipline
- hot stove rule
- natural justice
- classification of misconduct
- progressive discipline

Holding Disciplinary Sessions

- specific objectives of the discussion session
- guidelines to conduct a disciplinary session
- common types of disciplinary penalties

Types of Separation
- types of employer-initiated termination
- types of employee-initiated termination
- understanding the law regarding different types of termination

Speaker/s

DR. FLOR M. GLINOGA, PMP, MBB, CPHR, FPM

Internationally Recognized Management and HRD Consultant

Altabest Management Services

243 Courses

ALTABEST MANAGEMENT SERVICES is owned by Dr. Flor Glinoga; directly involved in diverse interests of project planning, operational management and consultancy, trading services, corporate and public training programs, and full human resources services and management.

DR. FLOR M. GLINOGA, PMP, MBB, CPHR

Internationally Recognized Management and HRD Consultant

With a B.S. in Psychology, M.A./PhD in Clinical Psychology and Masters in Development Management with certificate course of Project Management at Wharton School of Economics, University of Pennsylvania, USA, Flor has a wealth of knowledge about individual, group, and organizational behavior. She is a Project Management Practitioner (PMP) and a Master Black Belt (MBB). She is the Consultant of Integrated Financial Management Systems (IFMS) of the Bangko Sentral ng Pilipinas (BSP) and the Consultant of Aboitiz Equity Ventures (AEV – holding company of Aboitiz group of companies) on Integrated Security Management Systems (ISMS). She is currently a Faculty in the graduate studies of Master of Science in Organizational Development of the University of Asia and the Pacific (UA &P) and MBA in People Management of Lyceum of the Philippines. For the past thirty-six years, she has engaged individuals and organizations in the change process to increase their productivity, efficiency and effectiveness to include the training on strategic business plan programs, develop leadership skills, and build self-mastery. She uses a systems approach in working with individuals and organizations.

CERTIFICATIONS:

• Project Management Professional, PMI-USA Certified (Project Management Institute) PMP

• International Quality Federation of USA Certified Six Sigma Black Belt

• Institute of Sigma Learning Certified Six Sigma Black Belt Professional Membership:

• Project Management Institute - PMI ID

• International Quality Federation of USA - IQF ID

• Institute of Sigma Learning - ISL ID

• American Society for Quality - ASQ ID

QUALIFICATIONS:

Dr. Flor M. Glinoga is a . . .

Former Senior Fellow and Director of the Development Academy of the Philippines (DAP), Office of the President
Highly effective Management/HR Consultant and Resource Speaker, Clinical Psychologist, Project Management Practitioner (PMP), Master Black Belt (MBB), Chartered Professional on Human Resource and executive coach with over 36 years of hands-on management and leadership experience.
Dynamic Certified Speaking Professional (CSP) who is internationally known for her ability to energize, entertain, and empower. (CSP-a credential earned by fewer than 500 individuals worldwide).
Widely published author of several books on Time & Stress Management: Go for SMART Goals, From Stress to Success, Project Management (From Conceptualization to Evaluation), The Nuts & Bolts of Inventory Management, Creative Problem Solving & Decision Making: Written several articles published in magazines and newspapers.
Noted management, leadership and personal development expert-in 2007 she was ranked by Executive Excellence among "the top 100 minds" in the field of personal leadership development.
Professor of psychology, management, research in leading Metro Manila- Philippines’ colleges and universities. She was awarded Outstanding Professor for 2 consecutive school years in SY 1989-1990 and in SY 1990-1991 and Outstanding Speaker in 1995 by the Professional Association of Speakers in Malaysia.
Trained 26,000 individuals
Expertise in selecting appropriate learning methodologies, to match the audience. Quickly establishes rapport with groups
Proven ability to identify and resolve training problems
Extensive knowledge and experience in determining needs, setting behavioral and learning objectives and developing assessment tools
Strong and broad background in conduct of pre-designed programs
Proficiency in developing and implementing original training, designed 523 workshops