Technical and business writing is now a staple of our working lives. Reports are often the principal evidence of our work and the means by which our clients and colleagues judge our worth. But are you sure your readers actually read them?
A results-oriented report-writing course
Many people tackle writing a business and technical report in a hurry, without enough planning and with little thought for the reader. This business and technical writing course will arm you with some simple techniques to radically improve the quality
of your reports – and the results you get from them.
**All webinars/trainings are held via Zoom.
Outline
INTRODUCTION
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Effective Communication
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Communication Framework
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Models of Communication
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Objectives of Communication
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Effective Communication Skills
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Methods of Effective Communication
WRITTEN COMMUNICATION SKILLS
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Business and Technical Writing
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Steps in business and technical writing
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Models of business and technical writing
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How to Get Readers’ Attention
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How to Establish what you are Writing is relevant to the Reader
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How to Keep Readers interested
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Building Credibility in Writing
WORKSHOP – WRITING MEMOS, FAXES, EMAILS, LETTERS, MINUTES & REPORTS
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Making Messages Effective
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Memo Writing Guidelines
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Fax Writing Guidelines
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Letter Writing Guidelines
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Meeting Writing Guidelines
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Report Writing Guidelines
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Anatomy of Report
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Report Body
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Document Design
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Sample Proposal Structure
Speaker/s
DR. FLOR M. GLINOGA, PMP, MBB
Internationally Recognized Management and HRD Consultant
With a B.S. in Psychology, M.A./PhD in Clinical Psychology and Masters in Development Management with certificate course of Project Management at Wharton School of Economics, University of Pennsylvania, USA, Flor has a wealth of knowledge about individual,
group, and organizational behavior. For the past thirty-six years, she has engaged individuals and organizations in the change process to increase their productivity, efficiency and effectiveness to include the training on strategic business plan programs,
develop leadership skills, and build self-mastery. She uses a systems approach in working with individuals and organizations.
CERTIFICATIONS:
• Project Management Professional, PMI-USA Certified (Project Management Institute) PMP
• International Quality Federation of USA Certified Six Sigma Black Belt
• Institute of Sigma Learning Certified Six Sigma Black Belt Professional Membership:
• Project Management Institute - PMI ID
• International Quality Federation of USA - IQF ID
• Institute of Sigma Learning - ISL ID
• American Society for Quality - ASQ ID
