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Front Office Operations

Short Course by Canadian Tourism & Hospitality Institute

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On-Site / Short Course / TESDA Accredited

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CTHI 2F Paragon Plaza, Edsa cor., Reliance St., Mandaluyong, Philippines

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This certificate course will facilitate intensive training for computerized reservation system operations and general management of reception, information and concierge desks in hotels and other tourism-related enterprises. More than gaining the technical know-how, students will understand their key role in revenue generation as the industry front-liners. Training on personality development, customer service orientation and English proficiency in the workplace are also included in the course syllabus.

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The Canadian Tourism and Hospitality Institute (CTHI) is the first international franchise of the Canadian Tourism College (CTC) based in Vancouver, Canada. With its thirty five (35) years of providing real-world quality tourism education, CTC is now a multi- awarded and globally recognized leader in its field.

As the CTC brand guarantees an extensive, current and industry-validated curriculum, it has established itself as a premier source of highly-trained tourism and hospitality staff for a number of the world’s top tourism enterprises, with its graduates enjoying more than ninety percent (90 percent) employment rate.

Through its proven effective system and tested training modules, CTHI will equip, mold and mentor its students for immediate employment and progression into leadership positions in the global tourism and hospitalityindustry.

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