The Art of Business Correspondence (ABC) Training by Crossworks - SpeedyCourse Philippines
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The Art of Business Correspondence (ABC) Training

ENDED
Training by  Crossworks
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On-Site / Training
Ended last Dec 08, 2020
PHP  10,500.00

Details

The A.B.C. (The Art of Business Correspondence) training is a program designed to equip participants with the needed knowledge and skills in writing effective business correspondence. It aims to impart the wholistic concept of being productive in generating objective results when sending business messages.

At the end of this course participants should be able to
  • Explain what Business Correspondence is and its importance
  • Enumerate and describe the stages of Business Writing
  • Identify the different types of Business Correspondence
  • Explain what the universal guidelines of Business Writing (Seven Cs) are

Outline

  • Welcome and Introductions
  • About the Course
o   Objectives and Overview
o   Expectation setting
o   House rules
  • Introduction to Business Correspondence
o   Background, Definition and Context       
o   Importance of Business Correspondence   
o   Advantages and Disadvantages
o   Types of Correspondence
  • Internal (ex. memo, circular, notes, minutes, etc.)
  • External
  • Personal
  • Focus on Business Writing
o   Parts of a Business Message (E-mail / Letter)
o   Stages
  • Prewriting
  • Drafting
  • Revising
  • Formatting
  • Proof Reading
  • Sending
  • Quick Review
o   E-mail Etiquette
o   Grammar
o   Spelling
  • Universal Guidelines to Remember: The 7 Cs of Business Writing
o   Clarity
o   Conciseness
o   Correctness
o   Courtesy
o   Conversational
o   Convincing
o   Completeness
  • Summary and Wrap-up
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Crossworks is a management and leadership training & consulting company based in the Philippines. We provide corporate training, courseware design and development, as well as various consulting services in the field of management, leadership, organizational development, and competency enhancement. We are known for our project management and design thinking courses which have been sought after and considered the best available.

As an organization, our mission is to develop the leaders of tomorrow, today through the use of alternative learning strategies that we believe are more effective for tomorrow's leaders. We envision tomorrow's leaders to be equipped to handle future challenges that are emerging today.

What we are not

We are not a traditional training organization. While we see immense value in traditional classroom based training, we know that there could be better ways of doing things.

We deliberately redesign our corporate training courses to ensure that they will be done in the most effective way possible. Training courses tend to lose their value if the knowledge gathered is not retained properly. We address these by introducing new and fun approaches to learning. We incorporate concepts of game design, we use learner centered approaches to teaching, we maximize technology to augment the learning experience. The result is a very memorable  training course that participants would love to take again and again. ...

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