Communicating with Assertiveness

Assertiveness is an important communication skill. It can help you get your message across more effectively, and reduce your level of stress or anxiety when communicating with others. By developing your assertiveness skills, you will improve your self-esteem and become better in your interactions with others.

1. Distinguish between passive, aggressive, passive-aggressive, assertive behaviors
2. Identify the barriers to assertiveness and define their own behavior and the challenges they face
3. Apply assertiveness techniques in specific situations that they encounter
4. Create a personal assertiveness development plan

This program is perfect for people in your organization who want to develop their assertiveness skills to get their messages across confidently and effectively.

• HR Staff
• Supervisor/Manager
• Account Executives/Sales
• Rank and File Employee

I. Assessing Your Skills

II. The Art and Science of Presenting

III. Knowing Your Audience

     a. Speaking and Listening

IV. Planning Your Presentation

     a. Structure

     b. Script

     c. Rehearsals

     d. Checklist

V. Delivering Your Presentation

     a. Presentation Tools – voice, face, body

     b. Presentation technology

     c. “Attention Grabbers”

    d. “Sticky Points”

VI. Slides and Visual Aids Should Help not Hurt

VII. Handling Q&A and Discussions

VIII. Technical Presentations and Demonstrations

IX. Managing the Environment

Ma. Teresa Pacis, MA

• Ma. Teresa L. Pacis is seasoned corporate communication practitioner now handling independent projects.

• She has worked in both the government and the private sectors, designing  and spearheading campaigns ranging from export promotion and consumer welfare to  volunteerism and other corporate citizenship endeavors. 

• She has written speeches for former Presidents Fidel V. Ramos and Joseph Ejercito Estrada and has spearheaded several events with former President Gloria Macapagal Arroyo. She counts GMA Network, Intel Technology Philippines and the Department of Trade and Industry among her former corporate affiliations.

• Pacis was a former columnist (the column focused on design and was entitled “In and Out”) of the erstwhile Manila Standard,  a contributor of Sense and Style (Manila Bulletin’s glossy monthly magazine), and a segment host (Consumer Watch segment) of the radio show “Kartada Ocho Ocho Dos” (aired over DWIZ).

• She teaches Public Relations at the Ateneo de Manila University (Loyola Campus) and Business Communication at the Ateneo Graduate School of Business (Rockwell campus). She facilitates trainings on communication (business writing, presentations, CSW, and other soft skills for the working professional).

• She was a member of the Board of Trustees of the Philippine chapter of the International Association of Business Communicators (IABC Philippines), serving as its Treasurer and head of the Publicity and Media Committee. She was also the Corporate Secretary of Anak TV Foundation.

• Pacis finished Master of Arts in Communication at the Ateneo de Manila University and Bachelor of Arts in Broadcast Communication at the University of the Philippines (Diliman, QC). She is also a Crisis Communication Planner certified by the International Consortium for Organizational Resilience (ICOR).

• Avail the early bird rate if you register 2 weeks before the seminar.
• 5 + 1 Promo - Get 1 free seat for every five paid participants.